Cancellation & Refund Policy

Last updated: [Date]

We want you to be happy with your purchase. This policy explains when you can cancel or get a refund for Subscropass courses and services, and how long refunds take to process. It applies to purchases made from [Your Registered Business Name].

1. Courses (digital products)

• You may request a refund within 3 days of purchase, provided you have not substantially consumed the course (as a guide, less than 20% of the lessons watched or downloaded).
• Because courses are digital and grant immediate access, refund requests after this window, or after substantial access, may not be eligible.
• If a course is faulty, inaccessible, or not as described, you are entitled to a refund or a fix regardless of the window — just contact us.

2. Services (done-for-you editing)

• Before work begins: you may cancel for a full refund any time before we start editing.
• After work begins: if we have started but not delivered, a partial refund may apply for work not yet completed, at our reasonable discretion.
• After delivery: completed and delivered edits are generally non-refundable, but revisions included in your package still apply. If the delivered work does not match the agreed brief, we will correct it.

3. How to request a refund or cancellation

Email support@yourdomain.com with your order/payment reference and the reason for your request. We aim to acknowledge requests within 1 business day.

4. How refunds are processed

• Approved refunds are issued to your original payment method.
• Refunds are processed within 5–7 business days of approval. The time for the amount to appear in your account depends on your bank or card provider.
• Any payment gateway fees, where non-refundable, may be deducted where permitted by law; we will tell you if this applies.

5. Failed or duplicate payments

If you were charged but did not receive access, or were charged more than once, contact us and we will resolve it promptly, including a full refund of any duplicate charge.

6. Contact

Questions about this policy? Email support@Subscropass.com or call +91 7449317440.