Privacy Policy
This Privacy Policy explains how Subscropass ("Subscropass", "we", "us", "our") collects, uses, shares and protects information when you use our subscription and token management platform and website (the "Service"). We serve partners across India and worldwide, and we aim to handle personal data responsibly and in line with applicable data-protection laws, including India's Digital Personal Data Protection Act, 2023.
1. Information we collect
Information you provide
- Account details: name, email address, phone number, business or platform name, and password.
- Configuration data: the plans, token or credit packs, and membership tiers you set up.
- Communications: messages you send us for support, onboarding or enquiries.
Information collected automatically
- Usage data: pages visited, features used and actions taken in the Service.
- Device & log data: IP address, browser type, device identifiers and timestamps.
- Cookies: used to keep you signed in and understand usage. You can control cookies through your browser settings.
2. Payment information
We do not store full card numbers, CVV or bank credentials. Payments are handled by third-party payment processors that are responsible for securing that data under their own privacy policies. We receive only limited information needed to confirm a transaction, such as its status and a reference identifier.
3. Tokens and credits
Tokens and credits managed through the Service are digital units used inside your own product. They hold no monetary value and cannot be cashed out. Balances and usage are processed solely to operate the Service.
4. How we use information
- To provide, operate and maintain the Service.
- To process subscriptions and token or credit allocations and to prevent fraud and abuse.
- To send transactional messages such as confirmations and renewal or failure notices.
- To respond to support requests and improve the Service.
- To comply with legal and regulatory obligations.
5. How we share information
We do not sell your personal data. We share it only:
- With service providers who help us run the Service (for example, payment processing and cloud hosting), under appropriate confidentiality obligations.
- When required by law, regulation, legal process or a governmental request.
- To protect the rights, property and safety of our users and the Service.
- In connection with a merger, acquisition or sale of assets, with notice to you.
6. Data retention
We retain personal data for as long as your account is active and for the period needed to fulfil the purposes described here, comply with legal obligations, resolve disputes and enforce our agreements. You may request deletion as described below.
7. Data security
We use reasonable technical and organisational measures to protect your data, including encryption in transit, hashed passwords, access controls and signed webhooks. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, you may request to access, correct, update or delete your personal data, and withdraw consent where processing is based on consent. To exercise these rights, contact us at [creatorsusanoo@mail.com].
9. International transfers
As we serve partners in India and worldwide, your data may be processed in countries other than your own. Where this happens, we take steps to ensure it receives an adequate level of protection consistent with this policy and applicable law.
10. Children's privacy
The Service is not directed at individuals under 18, and we do not knowingly collect their personal data.
11. Prohibited use
The Service may not be used for gambling, betting or real-money gaming. We do not process personal data in connection with such activities and do not onboard businesses engaged in them.
12. Changes to this policy
We may update this Privacy Policy periodically. The "Last updated" date reflects the latest revision, and material changes will be communicated through the Service or by email.
13. Contact us
For privacy questions or requests, contact us at [creatorsusanoo@mail.com].